Equip yourself with a toolkit of strategies and skills to manage and motivate difficult employees.

All of us would have been placed in situations where we have to deal with a challenging colleague, unmotivated subordinates, difficult bosses and/or customers.

This short course aims to help you:

  • Understand what makes individuals challenging to work with
  • Develop an awareness of the individual's role, management styles and reward systems in the workplace

By the end of the course, you will be equipped with a toolkit of strategies and skills to manage and motivate difficult employees.