Equip yourself with a toolkit of strategies and skills to manage and motivate difficult employees.
All of us would have been placed in situations where we have to deal with a challenging colleague, unmotivated subordinates, difficult bosses and/or customers.
This short course aims to help you:
- Understand what makes individuals challenging to work with
- Develop an awareness of the individual's role, management styles and reward systems in the workplace
By the end of the course, you will be equipped with a toolkit of strategies and skills to manage and motivate difficult employees.
- Course creator: Clare Ong